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    Privacy Policy

    HomePrivacy Policy

     

    Magico Information Technology

     

    Introduction

    Magico Information Technology, headquartered in Riyadh, Kingdom of Saudi Arabia, is committed to safeguarding the privacy and confidentiality of personal data collected through its platforms and services. This Privacy Policy outlines the principles, procedures, and legal foundations governing the collection, processing, storage, use, and disclosure of personal data in accordance with applicable laws and regulations.

     

    1. Legal Basis for Processing Personal Data

    Magico processes personal data strictly in accordance with applicable data protection regulations and based on one or more of the following lawful grounds:

    • Explicit consent provided by the data subject.
    • Performance of a contract or steps necessary to enter into a contract.
    • Legitimate business interests, provided such interests do not override the rights and freedoms of the data subject.
    • Compliance with legal, regulatory, or governmental obligations applicable within the Kingdom of Saudi Arabia.

     

    1. Categories of Personal Data Collected

    Magico may collect and process the following categories of personal data:

    • Identification and contact data (full name, email address, phone number).
    • Technical and analytical data (IP address, device identifiers, browser type, log data, cookies).
    • Usage data related to website interactions, service requests, and communicated inquiries.
    • Any additional data voluntarily provided by the user in the course of receiving our services.

     

    1. Purpose of Processing Personal Data

    Personal data may be collected and processed for the following purposes:

    • Facilitating the provision, operation, and enhancement of Magico’s services.
    • Improving user experience and optimizing website performance.
    • Communicating important service updates, notices, and—where consent is obtained—marketing or promotional content.
    • Meeting obligations arising from applicable laws, regulations, and compliance frameworks.

     

    1. Cookies and Tracking Technologies

    Magico utilizes cookies and similar tracking technologies to:

    • Monitor website performance and user behavior.
    • Support functionality and enhance service delivery.
    • Personalize content and user experience.

    Users may disable cookies via browser settings; however, certain functions of the website may be limited as a result.

     

    1. Data Storage, Security, and International Transfer
    • Personal data is stored on secure servers located within or outside the Kingdom of Saudi Arabia, subject to appropriate data protection safeguards.
    • Magico implements technical, administrative, and organizational security measures to prevent unauthorized access, alteration, disclosure, misuse, or loss of data.
    • Any cross-border transfer of data is conducted in accordance with applicable data protection requirements and contractual safeguards.

     

    1. Disclosure and Sharing of Personal Data

    Personal data may be shared strictly under the following circumstances:

    • With authorized third-party service providers who support our operational, technical, or administrative functions, subject to confidentiality obligations.
    • With governmental or regulatory authorities when required by law.
    • With business partners engaged in delivering or supporting the requested services, provided such parties adhere to equivalent privacy and security standards.

     

    1. Data Retention

    Magico retains personal data only for the period necessary to fulfill the purpose for which it was collected, comply with legal and regulatory obligations, or for a maximum of twenty-four (24) months following the last recorded interaction, unless a longer retention period is legally mandated.

     

    1. Data Subject Rights

    In accordance with applicable laws, data subjects have the following rights:

    • Right of access to their personal data.
    • Right to rectification of inaccurate or incomplete data.
    • Right to erasure (“right to be forgotten”) subject to legal limitations.
    • Right to object to or restrict processing.
    • Right to withdraw consent at any time where consent is the basis of processing.

    Requests to exercise these rights may be submitted through the contact details below.

     

    1. Amendments to This Policy

    Magico reserves the right to amend or update this Privacy Policy at its discretion. Updated versions will be published on the official website. Continued use of the website following any modifications constitutes acceptance of the revised policy.

     

    1. Contact Information

    For inquiries or requests related to data privacy or personal data rights, please contact:

    Email: privacy@magico.sa